Frequently Asked Questions

Do you have a question? Below are some of the most frequently asked questions. Is your question not listed? Please don't hesitate to contact us!

Let's fidget it out!

📦 How long will delivery of my order take?

We aim to ship your order within 1-3 business days. Once your order is on its way, you will receive a tracking number so you can track your package.

🚚 Do you offer free shipping?

Yes, free shipping on orders over €75 within the Netherlands, Belgium, Luxembourg and Germany.

💳 What payment methods do you accept?

At TeamFidget you can pay securely with iDEAL, Bancontact, PayPal, credit card (Visa, Mastercard) and Apple Pay.

🌍 Do you also ship internationally?

Currently, we ship only within the EU. We are expanding our shipping area step by step, so keep an eye on our socials for updates.

🔄 Can I return my order?

Yes. You have the right to return your order within 14 days of receipt. Please make sure the product is unused and in original condition. Please contact us via the contact page for further instructions.

🛠️ What if my fidget arrives broken?

Of course that is not the intention! Please contact us immediately and send a picture of the damaged product. We will make sure you receive a replacement as soon as possible.

🎨 Can I have a fidget custom made?

Not at this time. Keep an eye on our socials for updates or sign up for our newsletter to be the first to know!

🖨️ How are your fidgets 3D printed?

Our fidgets are printed with high-quality 3D printers that use PLA filament. This material is sturdy, lightweight and ideal for everyday use. Each product is carefully inspected before shipment.

🌱 How durable are your fidgets?

We mainly use PLA filament, a biodegradable material based on corn starch. We also minimize waste by using efficient printing techniques and recycling residual materials whenever possible.

♻️ What do you do with failed prints?

Failed prints and remnants are carefully sorted and recycled whenever possible. We strive to keep our carbon footprint as small as possible.

👥 Can I be part of the TeamFidget community?

Yes, for sure! Follow us on social media and stay up to date on new designs, exclusive discounts and fun fidget challenges. We encourage everyone to share their fidget creations and experiences with us!

🎁 Do you offer gift cards?

Soon we will! We are working on digital gift cards so you can surprise others with a unique fidget toy. Keep an eye on our website for updates.

❓ Is your question not listed?

Feel free to contact us via the contact page and we'll be happy to help!